Installation is pretty straightforward:

1. Remove old shower head from the shower arm
2. Clean the threads on the shower arm. There can be some residual thread sealing tape or mineral deposits on the arm, which can be cleaned off using mild soap and water and/or an old toothbrush.
3. Wrap the white Teflon tape tightly around the shower pipe evenly for 4 to 5 wraps clockwise.
4. Screw the new shower head onto the end of the shower pipe threads in a clockwise direction. Hand tighten only.
5. Turn on the water and check for leaks. If leaks occur, shut off the water and tighten the shower head further.

If you wish to add the flow restrictor, before installing the shower head follow the instructions here.

Follow the instructions here

No, it is not broken. The most likely reason for the shower head being loose is that the chrome bushing at the top of the shower head is loose, and needs to be hand tightened.

If hand tightening the chrome bushing hasn't helped, the other possibility is that some part is not assembled correctly inside the top part of the shower head.

For an image showing which part is the chrome bushing that needs to be tightened, as well as simple instructions on how to make sure the top part of the shower head is assembled correctly, click here

Note: Tightening the shower arm with a tool such as a wrench or pliers is not recommended, as it might lead to the washer inside the revolving collar/nut getting warped, thus causing/worsening a leak.

Where is the leak coming from?

1. If the leak is coming from the back of the revolving collar (nut):
• Make sure there is a washer (o-ring) inside the revolving collar (nut), and that it is tightly placed against the back of the revolving collar.
• The wall shower pipe needs to reach the washer (o-ring) inside the revolving collar and hold it in place. For some shower pipes, too much Teflon tape might prevent the shower arm's revolving collar from being hand tightened sufficiently to the wall shower pipe, thus preventing the wall shower pipe from reaching the washer. Try removing some, or even all, of the Teflon tape from the shower pipe, and then hand tighten the shower arm’s revolving collar further to the wall shower pipe.
2. If the leak is coming from the area where the revolving collar (nut) is connected to the wall shower pipe:
• Make sure there is a washer (o-ring) inside the revolving collar (nut), and that it is tightly placed against the back of that revolving collar.
• Did you add very little Teflon tape to the shower pipe? If so, try adding some more and see if this resolves the leak. If not though, ->
• The wall shower pipe needs to reach the washer (o-ring) inside the revolving collar and hold it in place. On some shower pipes, too much Teflon tape might prevent the shower arm's revolving collar (nut) from being hand tightened sufficiently to the wall shower pipe, thus preventing the shower pipe from reaching the washer. Try removing some, or even all, of the Teflon tape from the shower pipe, and then hand tighten the shower arm’s revolving collar further to the wall shower pipe.
3. If the leak is coming from the area where the shower head is connected to the shower arm:
   • Make sure there is a washer (o-ring) inside the shower head inlet and it is well placed.
   • Try applying some more Teflon tape and make sure the shower head connection has been hand tightened sufficiently to the shower arm.